Frequently Asked Questions
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Yes! We also offer a EU resopnsible person.
HONSON VENTURES LIMITED
3, Gnaftis House flat 102,
Mesa Geitonia, 4003,
Limassol, CY -
We can not support a return or exchnage if you ordered the wrong size, color or simply just changing your mind.
However, in case of a damaged product or a manufacturing error, we offer a free reprint or a refund if you contact us within 30 days of product delivery. Please get in touch with our team using the “Submit issue” form and provide a clear photo showing the issue. There is no need to return the damaged product.
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You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.
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If having a change in mind in an order or you ordered the wrong thing by accident. Please fill out a contact us form within 12 hours of placing your order and we will resolove it.
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Absolutly you can, with a placement of your order there will be an email sent to your designated email containing your order and order #.